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Winter Break Maintenance FAQs

Winter Break Maintenance FAQs

 

Starting at 9:00 MST on 12/27/24 thru 12/30/24

All Imagine Learning employees will be affected to some extent. That was the intention of scheduling when it will have the least direct impact on users.

  • Microsoft Email access including, but not limited to:

    • Microsoft Outlook Online (webmail)

    • Microsoft Outlook (Windows, Mac, iOS, Android)

    • Native Mail Applications

  • Microsoft Teams

  • Notify IT in a ticket of anyone that plans to work over the break. We can plan ahead to minimize the impact on specific users.

  • If it isn’t critical, take a break otherwise we’re happy to work with you on a ticket or in the slack channel

  • Doesn’t affect Okta logins

 

  • May need to log in on your computer and/or mobile phone

  • May need to reauthenticate any service that has access to your calendar