If you are unable to log into Windows, you may need a recovery key to use some Windows troubleshooting tools.
\uD83D\uDCD8 Instructions
Navigate to https://portal.manage.microsoft.com/devices and log in with your Imagine Learning email address
Select the entry for your Windows computer
Scroll down to Device encryption and click Get recovery key
Select Show recovery key
The Recovery Key will be displayed
If you have issues retrieving the recovery key, the Help Desk may be able to retrieve it for you.