If you are unable to log into Windows, you may need a recovery key to use some Windows troubleshooting tools.
\uD83D\uDCD8 Instructions
Navigate to https://portal.office.com and log in with your Imagine Learning email address
In the upper-right corner select your initials and choose View Account
Under Devices, choose Manage Devices
Select the entry for your Windows computer
Select View Bitlocker Keys
You may have multiple options, choose Show Recovery Key for the top option
The Recovery Key will be displayed
If you have issues retrieving the recovery key, the Help Desk may be able to retrieve it for you.