A faulty CrowdStrike update may cause Windows computers to display a crash message shortly after starting.
Please plug your computer into the network with a cable if you are able to do so.
| Note |
|---|
Before following these instructions restart your computer several times.
|
\uD83D\uDCD8 Instructions
...
Enter Windows Recovery Environment from Blank, Black, Blue screen
On the Choose an option screen, select Troubleshoot > Advanced options > Startup Settings > Restart.
After your device restarts, you'll see a list of options. Select option 5 from the list or press F5 for Safe Mode with Networking. (Per: Cloudstrike Crowdstrike, it may help to be on a Wired Network for this.)
Open File Explorer and select This PC
Navigate to the following directory: C:\Windows\System32\drivers\CrowdStrike
Locate any files beginning with “C-00000291”, and delete them.
Boot the system normally
...