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titleWhen is this happening?

Starting at 9:00 MST on 12/27/24 thru 12/30/24

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titleAm I affected?

All Imagine Learning employees will be affected to some extent. That was the intention of scheduling when it will have the least direct impact on users.

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titleWhat Applications are affected?

  • Microsoft Email access including, but not limited to:

    • Microsoft Outlook Online (webmail)

    • Microsoft Outlook (Windows, Mac, iOS, Android)

    • Native Mail Applications

  • Microsoft Teams

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titleMy employee, my team, or I need to work over the break. How do I make sure this doesn't cause issues?

  • Notify IT in a ticket of anyone that plans to work over the break. We can plan ahead to minimize the impact on specific users.

  • If it isn’t critical, take a break otherwise we’re happy to work with you on a ticket or in the slack channel

  • Doesn’t affect Okta logins

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titleWhat can I expect when I return to work after the holidays

  • May need to log in on your computer and/or mobile phone

  • May need to reauthenticate any service that has access to your calendar

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titleHow do I log in again on X device?
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titleWhat happens to the emails that come in when I can’t log in?

Emails will be delivered as usually, the only difference will be a temporary interruption in your ability to log in to view your mailbox.

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titleHow do I check my Okta password

  • Check your Password Vault for a saved login.

  • The same password that you use to log into your computer.