Versions Compared

Version Old Version 2 New Version Current
Changes made by

Aaron Bass

Aaron Bass

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

  1. Create the CrowdStrike Recovery Tool

  2. Insert the USB key into an impacted device.

  3. Reboot the device.

  4. During restart, press F12 (or follow manufacturer-specific instructions for booting to BIOS)..

  5. From the BIOS boot menu, choose Boot from USB and continue.

  6. The tool will run.

  7. If BitLocker is enabled, the user will Will be prompted for the BitLocker recovery key including the dashes.

    1. Retrieve Bitlocker Recovery Key

  8. The tool will run the issue-remediation scripts.

  9. Once complete, remove the USB drive and reboot the device normally.

Info

Source: https://techcommunity.microsoft.com/t5/intune-customer-success/new-recovery-tool-to-help-with-crowdstrike-issue-impacting/ba-p/4196959

...